ID.CAM Privacy Policy
ID.CAM is committed to protecting your personal data in accordance with the GDPR (General Data Protection Regulation) and the French Data Protection Act (Loi Informatique et Libertés).
1. Data Controller
540 Av. des Landes du Cassantin, 37210 Parçay-Meslay, France
SIRET: 353 430 481 00047
Data Protection Contact:
id.cam@intermed-distribution.com
+33 2 47 56 55 44
2. Data Collected
We only collect the data necessary for the operation of the website and the processing of your orders.
- Identity: first name, last name, company
- Contact details: email, phone number, delivery and billing address
- Order: history and products purchased
- Newsletter: explicit consent
Some data is mandatory in order to process your order. Other data, such as newsletter sign-up, is optional.
3. Source of Data
Data is collected directly from you when you:
- create a customer account,
- place an order,
- contact our customer service,
- sign up for our newsletter.
4. Purposes and Legal Basis
| Purpose | Legal Basis | Retention Period |
|---|---|---|
| Order processing | Contract | For the duration of the business relationship, then accounting data archived for 10 years |
| After-sales service / warranty | Contract / legal obligation | For the period required for after-sales service, warranty and dispute management |
| Newsletter | Consent | Until consent is withdrawn or you unsubscribe |
| Statistics | Legitimate interest | 13 months maximum |
5. Data Recipients
Your data may only be shared with the recipients necessary for the operation of the store:
- Internal departments (logistics, after-sales service, accounting)
- Carriers (GLS, Geodis)
- Technical service providers and web host (OVH)
- Email and newsletter service providers, where applicable
No personal data is ever sold.
6. Your GDPR Rights
In accordance with applicable regulations, you have the following rights:
- Access, rectification, erasure
- Objection and restriction
- Data portability
- Right to be forgotten
- Withdrawal of consent at any time where processing is based on your consent, in particular for the newsletter
To exercise your rights:
id.cam@intermed-distribution.com
7. Newsletter
- Voluntary sign-up when creating an account or placing an order
- You may unsubscribe at any time via the link at the bottom of each email
- Data used exclusively by ID.CAM to send offers, tips and news
8. Cookies
We use cookies necessary for the operation of the website and, where applicable, analytics cookies (e.g., Google Analytics).
You can decline them via your browser settings or our cookie banner.
9. Security
- Secure SSL connection
- Secure hosting
- Restricted access to data
10. Complaints
If you have any concerns, you may contact us at id.cam@intermed-distribution.com.
You may also file a complaint with the CNIL (French Data Protection Authority): [www.cnil.fr](https://www.cnil.fr)